KnGrid® Privacy Policy

If you have questions about our privacy policy, please contact our support team.

KnGrid Privacy Policy Highlights

  • Your privacy is critically important to us
  • We only ask you for personal information because we truly need it
  • We do not share your personal information with anyone except to comply with the law, develop our products, protect our rights, or because you asked us to share it

Information We Collect

Non-personal, Non-Identifying Information. Like most website operators and application providers, KnGrid collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. KnGrid’s purpose in collecting non-personally identifying information is to better understand how KnGrid’s visitors use its website. From time to time, KnGrid may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Potentially Identifying Information. KnGrid also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. KnGrid only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Personal Information. Certain visitors to KnGrid’s websites and applications choose to interact with KnGrid in ways that require KnGrid to gather personally-identifying information. The amount and type of information that KnGrid gathers depends on the nature of the interaction. For example, we ask visitors who contact us to provide a name and email address. Those who engage in transactions with KnGrid are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, KnGrid collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with KnGrid. KnGrid does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or application features.

Aggregated Statistics. KnGrid may collect statistics about the behavior of visitors to its websites and applications. For instance, KnGrid may monitor the most popular pages on the website. For example, KnGrid may display aggregated statistics publicly to emphasize a trend or provide it to others in a manner that does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

KnGrid discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on KnGrid’s behalf or to provide services available at KnGrid’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using KnGrid’s websites, you consent to the transfer of such information to them.

KnGrid will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, KnGrid discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when KnGrid believes in good faith that disclosure is reasonably necessary to protect the property or rights of KnGrid, third parties or the public at large.

If you are a registered user of an KnGrid website and have supplied your email address, KnGrid may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with KnGrid and our products. We primarily use our website or press releases to communicate this type of information, so we expect to keep this type of email to a minimum.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we may publish the question and/or answer (without your personal information) in order to help us clarify or respond to your request or to help us support other users.

KnGrid takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. KnGrid uses cookies to help KnGrid identify and track visitors, their usage of KnGrid website, and their website access preferences.

KnGrid visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using KnGrid’s websites, with the drawback that certain features of KnGrid’s websites may not function properly without the aid of cookies.

Business Transfers

If KnGrid, or substantially all of its assets, were acquired, or in the unlikely event that KnGrid goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of KnGrid may continue to use your personal information as set forth in this policy.

Ads is not an ad-supported website, therefore, it is very unlikely that you will be served an advertisement. However, KnGrid does want you to be informed about our products and services, and about products and services of our partners, therefore, you may see an occasional advertisement.

Ads appearing on our websites or application may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by KnGrid and does not cover the use of cookies by any advertisers.


From time to time, and on various pages of our website or applications, we may invite you to comment on a product or service. Comments and other such content submitted to our website or applications may be saved on our servers and associated with your account.

Changes To Our Privacy Policy

Although most changes are likely to be minor, KnGrid may change its Privacy Policy from time to time, and in KnGrid’s sole discretion. KnGrid encourages visitors to frequently check this page for any changes to its Privacy Policy.

Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Recent Changes

  • 6/11/2016 - Expanded our Privacy Policy to be interactive on our website
  • 7/12/2016 - Added more clarity about the information you provide to our website and applications

If you agree, we invite you to sign up for KnGrid products and services.

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